Lone worker safety alerts

What our SMS messages are, who receives them, and how to stop them.

What the service does

Foresters often work alone, in woodland, beyond mobile coverage. A worker starts a monitored session in the Arrol app before going out, and confirms they are safe at set intervals. If a check-in is missed, if the worker raises an SOS, or if their phone detects a fall and the worker does not cancel the countdown, Arrol escalates by SMS.

Who receives a message

Only the worker's nominated manager, and — if that manager cannot be reached — a named safety contact at the same organisation. Both are recorded in the platform by that organisation's administrator. We do not message members of the public, and we never send marketing or promotional messages of any kind.

Consent

The employing organisation enrols its staff and records who is alerted for whom.
The worker must actively start a monitored session before any message can be generated. No session, no messages.

What a message looks like

ARROL: D. Godfrey missed a lone-work check-in at Glen Ord — Block C. Last fix 6m ago: https://maps.google.com/?q=57.51234,-4.42101 Board: https://app.arrol.cloud/lone-worker

ARROL: MAN-DOWN alert: C. Ross at Achany. Last fix 2m ago: https://maps.google.com/?q=57.98120,-4.41003 Board: https://app.arrol.cloud/lone-worker

Two link destinations appear in our messages, and only these two: our own application at app.arrol.cloud, and a standard Google Maps location containing the worker's last recorded coordinates. No link shorteners are used, and no URL is ever supplied by a user — they are constructed by our server. Where no GPS fix exists, the message reads “No GPS fix on record.” and carries no map link.

Messages are sent only when a safety escalation occurs. In normal operation that is a handful of messages a month.

Stopping messages

Your organisation's Arrol administrator can remove you as an alert recipient at any time. If you receive an alert in error, write to enquiries@arrol.uk and we will remove your number.

Who we are

Arrol Ltd builds and operates the Arrol platform, forestry software used by estates and forestry consultants across the UK. This site is arrol.uk; the application itself is served from app.arrol.cloud, which is the address that appears in our messages. Both domains are owned and operated by Arrol Ltd.

Last updated 9 July 2026.